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TRAINING Plan Do Check, Act
PDCA training content
Discovery of the methodology:
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History
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When to use it?
Prioritization of problems:
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Weighted voting - Matrices
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The law of 20/80
Detailed analysis of the “root” cause:
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The 5 M
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Hishikawa's diagram
Tools for finding solutions:
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Constructive criticism - The Q.Q.O.C.Q.C.
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Brainstorming
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The 5 Whys
Action plans:
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Set a goal. SMART
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The P.D.C.A. and the wheel of "DEMING"
PDCA method
GOALS :
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Know the Problem Solving Methodology.
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Discover the Cause Search tools.
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Know how to lead an action plan with a mindset of questioning.
AUDIENCE :
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Production support services
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Operational production teams
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Production manager, Supervisors, Technician
TRAINING TIME REQUIRED:
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2 Days of training
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1 additional day possible for monitoring actions
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